The handbook is structured to provide managers of crowded places an overarching framework for risk management, communication and incident and emergency planning. This gives context to advice relating to security, site safety, and health issues including food and water security, waste management and disease control. The handbook includes reference to crowd behaviour and psychology, preparing managers of crowded places to understand and anticipate different elements that may produce or result from an incident or emergency. The guidance also reflects the heightened focus in Australia and globally on deliberate and hostile acts, including terrorist incidents.
To download the handbook go to https://knowledge.aidr.org.au/media/5914/crowded-places-handbook.pdf